Marketing

You’ve probably heard the saying: “It’s easier to keep a customer than to get a new one.” And while it may sound obvious, many companies still aren’t using relationship marketing strategies to build customer loyalty.

Let's do a quick activity. Try to remember all the times you've used the internet today. Every Google search, every email you've sent and received, every time you pulled up Instagram or scrolled your Facebook or Twitter feed. We’re guessing it's a lot. And most...

It’s big. It’s new. And it’s scary. No, not the latest TV series reboot. We’re talking about artificial intelligence (AI) and ChatGPT privacy, and how these new tools are upending industries and making people, businesses, and governments wonder about the safety...

In many ways, the inbox provides a level playing field for businesses of all sizes and types. If you can build a list of engaged subscribers and deliver relevant messages, a small business has about the same chance of reaching someone with email as a Fortune 500...

Email marketing statistics help you measure and compare your program’s success and strategy to other senders. While it’s totally true that every industry, brand, and contact list is unique, looking at the big picture helps you find areas of improvement. Inbox Insights...

Artificial intelligence has got the whole tech scene buzzing all over again. First, it was the release of ChatGPT. Next, Microsoft, who partially funded its research company Open AI, decided to bring out a Bing AI chatbot to challenge Google’s search engine dominance...

Email is a powerful communication channel and a versatile marketing tool. Ask a bunch of senders about their approaches to email marketing in 2023 and you’re sure to hear a different answer every time. Your business and brand are unique. So is your email...

Maybe you’ve noticed this growing trend in marketing – a giant gas-guzzling car manufacturer that claims to be environmentally conscious or a major cigarette brand that educates on health and well-being topics. When a brand’s words are louder than its...

Crafting an effective customer journey is no easy feat. It’s a highly data driven craft with many moving parts that needs to be carefully mapped out and executed. So, what are the most effective strategies for successfully walking customers down their different paths...

The pursuit of customer data goes back to the dawn of the 20th century when direct response marketers began placing ads in magazines and sending mail through the Post Office. Each campaign produced customer data, which could be used to finely tune...

It’s a must to stay on top of industry trends, especially when technology develops on a daily basis. But how do you do that? You can either check web portals or read books to strengthen your knowledge base. And, if you’re looking for a good book to help you kick...

During a recession, the little guys often get hit the hardest. As the economy takes a turn for the worse, it impacts different regions, industries, and people in different ways. Small businesses, for example, may struggle to survive a recession more than large...